At Me & Mamma, customer satisfaction is our priority. Orders can be cancelled before they are shipped. Once an order has been dispatched, it cannot be cancelled.

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with your order details and clear photos of the product. After verification, we will arrange a replacement or refund, where applicable.

For hygiene and safety reasons, newborn clothing, feeding essentials, nursing pillows, mattresses, and other baby care products cannot be returned or exchanged if they have been used, washed, or are not in their original condition with the original packaging.

Approved refunds will be processed to the original payment method within 5–7 business days after the returned product has been received and inspected.

If you have any questions regarding cancellations or returns, please contact us:

Email: meandmamma2021@gmail.com
Phone: +91 96563 35064, +91 98446 71558